Privacy Policy
1. Information We Collect
We collect information that you voluntarily provide when submitting a sourcing request, RFQ, inquiry, or otherwise communicating with us. This may include your name, business name, email address, phone number, shipping address, and product requirements. We also collect technical information automatically, including IP address, browser type, operating system, and usage data, to improve the functionality and security of our Site.
2. How We Use Your Information
We use the information we collect solely for the following purposes: processing your sourcing requests and preparing quotations; communicating with you regarding your orders and inquiries; improving our sourcing services and catalog management; and ensuring the security and proper functioning of our Site. We do not use your information for purposes incompatible with those described in this policy without obtaining your prior consent.
3. Information Sharing and Disclosure
We do not sell, rent, trade, or otherwise transfer your personal or business information to third parties for their own purposes. We may share your information with trusted suppliers to the extent necessary to fulfill your order — for example, communicating product requirements or shipping instructions. We may also disclose information if required by law, legal process, or governmental request, or to protect our rights, property, or safety.
4. Data Retention
We retain supplier data, product information, order history, and communication records for as long as necessary to provide our services, manage the catalog, and comply with legal obligations. If you request deletion of your personal data, we will process your request within 14 calendar days, subject to any applicable legal retention requirements.
5. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take appropriate precautions when communicating sensitive information.
6. Cookies and Analytics
Our Site may use basic analytics tools to understand general traffic patterns and improve user experience. These tools may use cookies or similar technologies that collect anonymised, aggregate data. We do not collect personally identifiable information through analytics. You can configure your browser to reject cookies, though this may affect certain features of the Site.
7. Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your data, and withdraw any consent you have previously provided for the processing of your data. To exercise these rights, please contact us via the contact details provided on our Site. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by email or through the contact information available on our Site.